The Great British Art of Complaining.

I read this today. Highly amusing.

Virgin Air Food Complaint Letter.

This one is deserving of a mention too and I can completely sympathise having had tanglings with ntl in the past.

I'm keeping them here for future reference because I think I'm going to need them as templates for communication with our wonderfully shite lettings agent. I thought we'd rid ourselves of one bad agent- slow, rude, unhelpful and miserable creatures who when asked to carry out tasks completely within the confines of their job role, reacted like we'd just asked them to climb Everest. However, we've since learnt that actually, they weren't so bad.

Our new letting agent has two of the rudest, slowest, incredibly dull, thick-as-two-short-planks, idiots working for them- it's hard to believe they manage to make it to work every day. We've so far been waiting two months for them to make a phonecall and arrange for our aerial to be fixed so we can actually use our tv properly. Something about them being able to actually make that call seems far too difficult for them to grasp, yet we're not able to arrange for it to be fixed ourselves because the agent apparantly has to use their own contractors. So, in my typical rottweiler manner I'm phoning them every day to check if they've sorted it out. :-) The person I spoke to yesterday gave me the delightful excuse of "well it hasn't been a problem before" as the reason for them being slow with it... hrmm, wierd. So if the boiler explodes I guess their won't be a rush on that either because it won't have been an issue before. I'm aware it's only a TV aerial. It's not an urgent matter- however, we've been extremely patient up to now having waited two months when we could have easily, quickly and simply arranged for this to be fixed within 2 weeks!

This will be the last time we use a letting agent. They're completely, utterly useless.